Get access
Request access; your first visit to the console then sets up your workspace.
Remote support for a small team, nothing to set up on their side.
Once you have access, your first visit creates a workspace with you as its owner. Add teammates, and help anyone who can open a desktop browser.
Where it fits.
- Your workspace, readyYour first visit to the console creates a workspace with you as owner. Add teammates who have an Anslation account.
- Help anyone with a browserStaff or customers: they need a desktop browser and the code, nothing else.
- Proof when you need itEvery session and change is in the audit log, so you can show who helped whom, and when.
How a session runs for you.
Three steps from a request to a solved problem, with the person in charge of their own screen.
Add your team
Add teammates as operators to run sessions, or as auditors to look over them.
Help someone
Stage a session, share the code and guide them in the chat.
Good for, and not for.
Good for
- A few people helping staff or customers
- Explaining a setting without a visit
- Keeping a simple log of who helped whom
Not a fit for
- Using a screen when nobody is at the computer
- Moving files to or from a computer
- Managing installs and updates across many computers
Settings to start with.
A starting point, not a rule: every setting can change per workspace.
| Setting | Suggested | Why |
|---|---|---|
| Roles | You as owner, teammates as operators | Only owners and admins change policies |
| Approval | Ask the person you help | Simple, and the person stays in charge |
| Queue | Optional at first | Use it when requests start to pile up |
Read next.
- Customer supportScreen sharing for customers, with no app.
- EducationHelp with a screen, consent first.
- All use casesFive kinds of team, one way to help.
- ComparisonsSide by side with AnyDesk, TeamViewer and seven more tools.
- SecurityCodes, consent, roles and the audit log, and what is not done yet.
- Screen share checkTest a browser and a network before a session.
- Anslation RemoteThe product, what it does and what it does not.
Your questions, answered.
Is Anslation Remote good for a small business?
If the people you help sit at their computer while you help, yes: there is nothing for them to install. To see or work on a screen when nobody is there, pick a remote desktop tool; with nobody there, Anslation Remote’s optional agent runs only terminal commands, under an access rule.
What does it cost?
There is no public price yet. Request access and we will tell you what applies to your team.
Do my customers need an account?
No. Only your team signs in. The person you help needs only the code.
Bring browser support to your team.
Tell us about your team and how you help people today. We read every request and reply by email.
Office hours: Monday to Saturday, 10:00–18:00 IST+91 74158 85838