Stage it
From the console or a support request, with a one-time 9-digit code.
One way to help, five kinds of team.
Every team runs the same session: a code, consent, a shared screen and an audit log. What changes is who approves, how the queue runs and what you report on.
Pick your team.
- Remote for IT help desksA queue with SLA timers, and sessions started from the ticket.
- Remote for customer supportCustomers share a window from their browser, with no app.
- Remote for small businessA workspace of your own, and help for anyone with a browser.
- Remote for educationHelp with a screen in labs and staff rooms, consent first.
- Remote for MSPsOne workspace, one policy and one audit log per client.
The same session for every team.
They join
In a desktop browser, with consent when the policy asks.
Help and log
Watch, chat and leave pointer notes; the audit log keeps every step.
A starting policy for each team.
| Team | Approval | Queue |
|---|---|---|
| IT help desk | Ask the person you help | Priorities and SLA timers |
| Customer support | Ask the person you help | One request per issue |
| Small business | Ask the person you help | Optional at first |
| Education | Ask the person you help | One workspace per department |
| MSP | Admin or manager approval | One workspace per client |
Before you choose.
- ComparisonsSide by side with AnyDesk, TeamViewer and seven more tools.
- How it worksEvery step of a session on both sides.
- SecurityCodes, consent, roles and the audit log, and what is not done yet.
- Screen share checkTest a browser and a network before a session.
- Anslation RemoteThe product, what it does and what it does not.
Use case questions, answered.
Which teams is Anslation Remote for?
Teams that help people who sit at their own computer while they are helped: IT help desks, customer support, small businesses, schools and colleges, and MSPs.
Which teams should pick another tool?
Teams that must see or work a screen with nobody at the computer, move files, or use the keyboard and mouse themselves. Screen sessions in Anslation Remote are attended and view-only; with nobody there, its optional agent runs terminal commands only, under an access rule.
Can one company run several teams?
Yes. Each team or client gets its own workspace, with its own members, roles and policies.
Bring browser support to your team.
Tell us about your team and how you help people today. We read every request and reply by email.
Office hours: Monday to Saturday, 10:00–18:00 IST+91 74158 85838