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Your digital purchases, with their files, license keys and setup status, open here.
Use the email and order reference from your order.
Enter your email and order reference.
Clear delivery timeline
Each purchase is listed in your Buyer Library after checkout, with download links once the files are ready; team-assisted work starts as a setup request with its own stage and next step.
Details confirmed first
When the team sets something up for you, it confirms the details you share before work starts.
Everything in one place
The licence key, download links, setup request and the team's messages for each purchase stay together in your Buyer Library.
Refunds and changes
Downloads, license keys and setup changes follow the digital refund rules in Help. Read the refund rules